Terms Of Use

By using the Sindor Hub Enterprise website, you agree to these Terms of Use. Please read them carefully before using our platform.

Our website is designed for browsing products and information. All orders are placed through direct contact with us via WhatsApp or phone. These terms are subject to change and become effective once posted on our website.

Please review our Privacy Policy, which governs how we collect, use, and protect your information when you use our services.

To place an order with Sindor Hub Enterprise:

• Browse our product catalog on this website
• Contact us via WhatsApp or phone to discuss your needs
• We will confirm product availability and pricing
• Payment and delivery arrangements will be discussed directly
• No user accounts or online checkout required

All orders are processed through direct communication with our team. We will provide you with order confirmation and delivery details via WhatsApp, phone, or email.

Product prices are displayed on our website for reference. Final pricing will be confirmed when you contact us, as prices may vary based on:

• Product condition (new vs. used)
• Current market availability
• Vendor pricing updates
• Delivery location and method

We strive for accuracy in our pricing, but errors may occur. We reserve the right to correct pricing errors before confirming your order. All prices are subject to change without notice.

We offer both pickup and delivery options for your convenience:

Pickup

You can pick up your order at our location: Adjei-Kojo Suncity, Tema Community 24, Close to Leaders International School, Tema, Ghana. Pickup times will be arranged when you place your order.

Delivery

We offer delivery within Ghana. Delivery terms, fees, and timelines will be discussed when you place your order. Delivery fees may apply depending on location and order size.

Risk of loss and title for purchased items transfer to you upon delivery or pickup completion.

We stand behind the quality of our products. Our return policy is as follows:

• Returns are accepted within 7 days of purchase for faulty items only
• Items must be in original, unused condition
• Returns are for replacement, not refund (unless item cannot be replaced)
• Refunds, when applicable, are processed within 2 weeks
• Contact us via WhatsApp or phone to initiate any return

We reserve the right to inspect returned items and may refuse returns that do not meet our policy requirements. Original packaging and accessories must be included with returns.

We make every effort to provide accurate product descriptions and information. However:

• Product descriptions are provided by various vendors
• We work with both local and international suppliers
• Some variations in descriptions may occur
• We are not liable for minor discrepancies in product information

If you have concerns about a product description or receive an item that differs significantly from what was described, please contact us immediately.

Sindor Hub Enterprise partners with local and international vendors to offer you a wide range of products:

• We offer both new and used products
• We do not manufacture products ourselves
• Vendor policies and warranties may vary
• We are not responsible for manufacturer defects
• We work to ensure quality but cannot guarantee all vendor products

We carefully select our vendor partners, but we are not responsible for issues that arise from manufacturer defects or vendor-specific problems.

All content on this website, including text, graphics, logos, images, and software, is the property of Sindor Hub Enterprise or our content suppliers and is protected by copyright laws in Ghana.

Trademarks displayed on our website belong to their respective owners. We do not claim ownership of third-party trademarks.

Intellectual property rights are reserved. You may not use our content, logos, or trademarks without our express written permission.

We grant you a limited, non-exclusive license to access and use our website for personal, non-commercial purposes only.

You may not:

• Use our content for commercial purposes
• Copy, scrape, or download our product listings
• Use data mining or automated tools to extract information
• Resell or redistribute our content
• Use our trademarks without permission

We reserve the right to terminate your access if you misuse our website or violate these terms.

When you communicate with us via WhatsApp, phone, email, or through our contact form, you consent to receive electronic communications from us.

You agree that all agreements, notices, and communications we provide electronically satisfy any legal requirement for written communication. You should retain copies of these communications for your records.

You may not use our website or services for any illegal or unauthorized purpose. Prohibited activities include:

• Any illegal activities or violation of laws
• Misrepresentation or fraud
• Infringement of intellectual property rights
• Automated access or scraping of our website
• Interference with website functionality

We reserve the right to refuse service to anyone who violates these terms or engages in prohibited activities.

Our website and services are provided "as is" without warranties of any kind. We strive for accuracy and quality but cannot guarantee:

• Perfect accuracy of all product information
• Uninterrupted website availability
• Error-free operation
• Resolution of third-party vendor issues

To the fullest extent permitted by law, Sindor Hub Enterprise shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.

If you have any concerns or disputes, please contact us first to resolve the issue. We are committed to providing excellent customer service and will work with you to find a solution.

These terms are governed by the laws of Ghana. Any legal disputes will be resolved in accordance with Ghana law.

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted constitutes acceptance of the modified terms.

If you have questions about these Terms of Use or need assistance, please contact us:

• Email: office@sindorhub.com
• Phone: +233 542 - 437 - 034 or +233 540 - 587 - 042
• WhatsApp: +233 540 - 587 - 042
• Address: Adjei-Kojo Suncity, Tema Community 24, Close to Leaders International School, Tema, Ghana

We will respond to your inquiries within a reasonable timeframe.